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Follow the steps listed below to replace this component. I have had an oven fire about 5yrs ago (bad heating element) and left me w PTSD, couldnt touch new stove for 2yrs. Just remember to follow any safety precautions stated in the instructions, ventilate the area, and keep your pets far away from the kitchen. Hope this is useful to anyone else looking into Bosch double ovens. I often leave my racks to soak in the sink as the oven cleans, then when the self-cleaning cycle is over, my racks are ready to be scrubbed. So once COVID restrictions were lifted, she called for a service appointment. A word to the wise--if you're thinking of buying a Bosch oven, you might want to consider some other brands--unless you like the taste of glass in your favorite recipes. One sheet of glass fell edge-wise on my foot! If your Bosch oven door still doesnt close properly after replacing the door hinges, the door seal should be replaced. When the guy was on the phone with his boss, he let me speak to the boss - that was the chap from the service company who was apparently actually "blessed by bosch" or however this whole "Bosch accredited service rep" thing goes - who told me that his guy had given me incorrect information. NBC 5 Responds reached out to Bosch, asking what type of glass was used in their 30 double oven. WebOverview Self Help & FAQs Contact Us 1-800-735-4328 Find a Servicer/Book a Visit Online Overview Refrigeration Drawers Wine Reserves Glass Door Refrigeration Combo So she set the self-cleaning timer and walked away. Flip the latches towards yourself to release the door. Step 9: Using a torx bit, take out the two screws at the top of the oven door which hold the top cap in place. repairmen finally showed up today. Step 4: Lift the lock motor up and pull it forward. How to Clean Oven Door Glass (DIY) | Family Handyman Experience what over 70,000 homeowners already know: A Landmark Home Warranty helps provide protection for your home and budget! The two said after their food was done cooking they turned off their oven and an hour later it exploded. My Bosch oven is 1 1/2 years old and has been great until I used the Self Clean feature for the first time. Brief update: it's now been 2 days since the door shattered and 1.5 days since I first contacted Bosch. Tempered glass is used because it is stronger and less likely to break, but also because when it does break, it "shatters" into small pieces with less potential for causing harm. Step 4: Lift the door off and set it on a cloth lined surface. Never push the oven racks into the oven with the door. Once the self-clean cycle has run its course, all you need to do is take a dampmicrofiber clothand wipe the oven top to bottom, rinsing all surfaces thoroughly to remove any of that ashy residue. By email, spokeswoman Eloise Hale said, "We take the safety of our products seriously and work diligently with industry regulators to ensure the glass used in oven doors is performing as expected.". So I took the racks out, and pressed Clean, then Start. fter ABC7 got involved, GE stepped up and replaced her glass for free. Vlvulas y productos resistentes a la corrosin y ambientes agresivos, donde el metal no puede garantizar la durabilidad requerida. Had only used the convection upper a few times (installed 8/28) but we were impressed by the preheat time and the performance. ", Sears tells Action News Kenmore places the highest priority on safety and "uses safety glass that is specifically designed to 'pebble' into small pieces with rounded edges to help prevent injury" but "since this (the Cady/Drumgoole situation) is not a defect or safety issue, any repair or replacement would be at the consumer's expense.". Has been two weeks now. Step 8: Using a T20 torx bit, take out the two screws on the top of the oven door. Do not lift the door off by the handle. INCREDIBLE IN EVERY OTHER ASPECT. First time using the self clean and also 30 minutes into the cycle. Step 18: Return the rubber seals at the top of the oven door. WebAnswer: If the oven or microwave glass window is cracked, chipped, shattered, or loose, no troubleshooting advice is available and Factory Certified Service is required to Jules Lynn of Berks County posted a photo on reporter Nydia Han's Facebook page this month stating her Whirlpool oven door shattered during the first self-clean mode. We've owned a single wall-unit 500 series Bosch convection oven since 2009 (the new-in-2009 model). Step 12: Get a new inner glass for your Bosch oven door. Step 4: Lift the door off and set it on a cloth lined surface. From 1996 to 2013, there were around 440 complaints across different brands on Consumer Affairs, which represents 0.02% of ovens in the world. Oy! [] starting the self-cleaning cycle, it's important to remove all items from the oven, including oven racks, pans, cookie sheets, and []. Step 7: Remove the door handle and get a new one. WebCleaning The Inside Oven Window. Take everything out from inside and around the oven, including the drawer underneath. Below, we have listed the steps you need to follow in order to replace the inner glass of your Bosch oven door. Repairman ordered me a new glass. I pushed "start" was all I did. update: after faxing everything to Bosch on Tuesday, they called back last night with the name of another shop to contact. Oven Glass Door Shattered Martha Kavanaugh in San Francisco said her GE oven exploded without warning in 2011, and she hadn't used it in days. 6 or 7 years old. GE response to KGO, ABC station in San Francisco: General Electric admitted the glass on a range can suddenly shatter if it's been damaged before. Cleaning our oven takes a lot of work, and every time I do it, I fantasize that we have a self-cleaning one. Step 12: Plug the microwaves power cord back in. ", "We also recommend the consumers reference their owners manual for safety tips and care instructions on the doors. Over half of the inside layer of the glass door was crumbled and mostly laying on the floor of the stove. Do not attempt to replace the glass yourself, as it can be dangerous and may void any warranties. Step 16: Hold the hinges in place with the screws. It takes a few hours, depending on the oven, as it heats up to crazy-high temperatures. In addition, all GE ranges and oven door glass meetsUnderwriters Laboratories(UL) standards. A similar story came out of Seattle in 2012 with a Frigidaire oven. Step 1: Locate the button with the key icon on the ovens control panel. http://www.consumeraffairs.com/homeowners/bosch.html. Step 7: Hook the spring to the door latch. Wouldnt it be great if all our appliances were self-cleaning? It was a GE extended one and I attempted to use it once. Glad to hear it's fixedhonestly, for me, I wouldn't run the self-clean again; why chance it? Manufactures like Electrolux point out the glass in its ovens are in compliance with federal and industry safety standards. She said getting rid of the smell in her apartment took 3 days. There is one screw on each side. Step 2: Open the oven door and flip the latches on the hinges forward. Sign up to get tips on everything about home ownership, from maintenance tips to home selling advice delivered to your email once a month. Their "customer response" will be tracked. Was this DIY Story helpful to you? According to GE Appliances, oven doors are made of heat-strengthened glass to help them withstand the heat in the oven or any external impact. To clean in between the glass of your Bosch oven, follow the steps listed below. There are two leading causes for why a GE oven door will break or shatter: To help you avoid the shock and desperation of an oven door shattering, I wrote this article explaining the two top reasons a GE oven will shatter. Before starting your self-clean cycle, try to remove any heavy food residue (if possible) from the bottom or side of the oven. Welcome To The Cleanest Place On the Internet! They'll call once they have the part to schedule service. WebTo clean in between the glass of your Bosch oven, follow the steps listed below Step 1: Disconnect the ovens power supply. The Consumer Product Safety Commission said there have not been any recalls of the GE models for glass breakage. And its what you should do too, for your own safety and to ensure youre caring for your appliance correctly. GE Oven Light Wont Turn On? Same thing happened to me. It was pretty scary. Oven Cleaning If it seems too complicated, you can contact a certified GE technician. how to clean a glass oven door degrease and remove stains No self-cleaning cycle for us. WebStep 1: Prep area and supplies. If the glass oven door still appears foggy or shows streaks, apply a drop of grease-cutting dish soap to a damp cloth and use it to wipe down the door. Let it sit, and then wipe it down. The inner door of my Bosch electric oven shattered on thousand pieces (on preheating mode). However, if the appliance is out of warranty, the customer may be responsible for covering the cost of labor. If that glass breaks, you may have ruined bread because of the shards. Hope it can be resolved easily and to your satisfaction. Its important to contact a qualified technician or the manufacturer for assistance in repairing a shattered oven glass. I can't see spending $500 to fix an oven that basically blew apart after normal, moderate use. It's so frustratingI could never imagine that this oven will represent such a danger in my kitchen. Step 3: Using a T20 torx screwdriver, take out the screws which holds the doors top cap in place. After reading about this happening to other people with other brands, or having the self-clean burn out the electronic circuit boards, we decided to go with no self-clean in our range (and no electronic circuit board, either). There are videos posted affecting every major appliance manufacturer. Scratching, hitting, jarring or stressing the glass may weaken its structure causing an increased risk of breakage at a later time. Step 3: Close the door till it cant go any further. Whirlpool Corporation continuously monitors the performance of its products and reviews incidents that are brought to our attention. OK, you did it! By the way above when I mentioned I had next day service from Bosch, I too am in New England, CT. Love your videos and web site. Especially since a cursory google search for OEM replacement glass is $60 (not that I want to attempt to re-assemble the door myself). Response for Kitchen Aid statement from WTVD, the ABC station in North Carolina. 6 People found this story helpful Do-It-Yourself Rating 1 2 3 4 5 Easy Difficult Repair Time Estimate it is rather upsetting to know these expensive items are not lasting very long anymore. Step 11: Carefully lift off the inner glass and discard it. Step 17: Insert the hinges into the slots in the sides of the oven. For most consumers, a glass oven door or cook-top provides minimal risk. Depending on which setting you choose it will take 2-3 hours. And a lot of you have a lot of questions about self-cleaning ovens. Called Bosch, and they tried to call as well; were also unsuccesful in getting in touch with them. One tip I read somewhere for really bad awful crusty ovens is to put a pan of water in the oven, turn it to 200F & let it go for a few hours. Neighbors including me thought there was something burning or rotting in the building. Last weekend I buttered some baked potatoes and after they were done the oven floor was a mess. During this process, anything inside turns into greyish-white ash, kind of like what you would see remaining after a campfire. Be careful not to put too much water on there. "Their bottom line response was because it was more than a year old, which is their standard warranty, it's not their problem," said Drumgoole. Update: the appliance company scheduled a service call with me on Monday as they received the part. You wouldnt be able to sell them if there were. camargo, glad it is fixed and you are pleased with the range. Just a small, accidental tap against an oven shelf whilst closing the oven door or even a tiny scratch caused by a foreign body in a cleaning cloth can cause tempered glass to shatter. GE says the glass might not shatter until long after the damage was done -- even months later. Read the following recommendations: 1. Gracias al servicio de flete areo de las vlvulas con actuador, fue posible reestablecer nuestra produccin en mucho menor tiempo del que tenamos considerado. camargo, you do know of consumeraffairs.com, yes? GE oven door glass shattering is rare, but it can happen. In 2015, for example, The Safety Institute asked the US Consumer Product Safety Commission to investigate widespread incidences of oven door breakage, and GE accounted for 87 of the 300 reported cases. So, why would a GE oven door shatter into pieces? Step 6: If the latch is broken, you can drill a small hole in the center and hook the spring back to it. Here's What We Know So Far, Where to Watch 2023 Met Gala Celebrity Arrivals on Monday, At Least 6 People Killed, 30 Injured in Large Crashes on I-55 in Illinois During Dust Storm. I absolutely LOVE IT. We may also earn commissions if you purchase products from other retailers after clicking on a link from our site. How To Clean A Beko Oven [Detailed Guide], Beko Oven Light [Issues & Proven Solutions], Beko Oven Fan [Issues & Proven Solutions], Beko Oven Knobs [Problems & Proven Solutions], Below, we show you how to uninstall your Bosch oven door. self clean What good is a self clean feature if you can't use? The video below will show you what to do if your Bosch oven door hinge is stuck. Mike, I feel your shock as I was one who posted earlier with the same experience. But the more plausible scenario for homeowners is something they cant even see, or prevent. Thanks for posting information about this issue with the Bosch ovens. We've gotten a lot out of this site over the last few months (DIY gut remodel of original 1960 kitchen, including changing floorplan) and thought posting our experience with how Bosch resolves this issue may be of interest to others. The inner glass of her top oven door had exploded, and the glass was shattered into hundreds of pieces. If you dont have any notable spills in your oven, you can skip this step. You will see a lock symbol on the ovens display.
oven door glass shattered during self clean