My Sales. 0000009736 00000 n Sorry we couldn't be helpful. A Notice to StubHub should be sent to StubHub Inc., Attn: Litigation Department, Re: StubHub Notice of Dispute, 199 Fremont Street, 4th Floor, San Francisco, CA 94105 United States. 0000000816 00000 n Learn more StubHub offers a convenient way to buy and sell tickets, but if you have an issue, figuring out the best way to get a hold of them can be a serious pain. Luckily, weve compiled (and tested!) The company prides itself on being a Fan-to-Fan service. Cookie Notice Buy sports, concert and theater tickets on StubHub! Sorry but that's how it is. StubHub gets a lot activity from users on Facebook than it does on Twitter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Usually, you'll have to do this in person, which is the most secure and effective method. The charge will come from 'StubHub, Inc.'. This article was co-authored by wikiHow staff writer, Eric McClure. to check out everything we offer. )I am far from done with reading and analyzing the bill language, but already I can spot a couple of places where the bill would threaten encryption, so . (Techdirt valiantly tries to cover them here. 1 if you bought tickets and you have a problem with them. I'll be there to see them go bankrupt. V~>Wpu( `^8A@*$'+LUx UjP0U6UC`~@ ET.dPJ!(qmuRpL/=3@xrtn"L3|HP@ JC%Y!mA-' b&K0B\pIk=v'G_5{G.ugCz~Cn5/\}e j^JNBj|O. Help us improve this article with your feedback. 505 North 20th Street [8] See Paragraph 22, Section B, titled Arbitration Procedures, regarding the requirement that you must submit a Notice of Dispute form before filing a refund arbitration claim. 0000017831 00000 n No. Seven weeks later Chase stated that StubHub agreed to issue a refund and the dispute was settled. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. 0000005342 00000 n Doesn't matter that the sales happened close together. 0000001351 00000 n Do you have more than one StubHub account? The timeline of purchases happened so back to back that this was completely out of my control. Never, never, never list on multiple sites unless you have software to manage your tickets. https://omegle.onl/. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. STEP ONE - FILE A NOTICE OF DISPUTE WITH STUBHUB Pursuant to StubHub's user agreement, [8] you're required to complete a Notice of Dispute form and submit it to StubHub by certified mail at the following address before you can file a refund arbitration claim: StubHub Inc. Attn: Litigation Department Re: StubHub Notice of Dispute HUKk1W1{Gii Bbh]qJO-F}+@_o1atqzR_OnNo9^X. Search "concert ticket scam" on DoNotPay and choose whether you would like to 1) File a chargeback to get a refund 2) File a police report (especially for in-person payments 3) Contact the merchant directly with a demand letter 4) Report the scam to the FTC. StubHub called to say that they are not issuing a refund because the event was rescheduled. Your email address will not be published. Read on to get the help you need to contact StubHub. As others have replied, you don't have any grounds to dispute the fee. Use of this website signifies your agreement to our. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. In other words, when it can be too late to get a refund. There are stories on the StubHub community and this sub that their banks and other credit cards that did not settle the dispute. If you click on the link above you can download the form and fill it out and send it via certified mail to the address. StubHub called to say that they are not issuing a refund because the event was rescheduled. All you need to do is follow these short steps below: Enter the payment method you used for your tickets, Specify its StubHub you want a refund from, Give us your email and date of birth details. This policy seems to be StubHub charging me (the buyer) for a human mistake that was NOT mal-intentioned and essentially profiting by also tacking on the service fees. endstream endobj 97 0 obj <>/Metadata 12 0 R/Names 140 0 R/PageLayout/SinglePage/Pages 94 0 R/StructTreeRoot 22 0 R/Type/Catalog/ViewerPreferences<>>> endobj 98 0 obj <>stream He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. The notice of dispute must be addressed to the other party as per the official address and person specified in the contract. trailer <]/Prev 51923/XRefStm 1008>> startxref 0 %%EOF 82 0 obj <>stream StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. 3 if you sold tickets already and have an issue. Go to 'My tickets' then Orders in each one to see if you bought tickets. Enjoy! H[k0g}LC7'nB.,IK8[2^wa>Tg_]@H9z6t:`%>r%1UnniM DY2\a. [3] StubHub Hit with Class Action After Pulling FanProtect Cash Refund Promise for Coronavirus-Related Cancellations. ClassAction.org. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. It took 7 weeks for them to get back to me outside the 30 day window it states on their guideline policy. Doesn't matter that it happened while you were asleep. 0000048135 00000 n Sit back and relax while we do the work. I live in Singapore where the StubHub app is not avail. Yes StubHub and viagogo provide an online platform and related services (" Services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" Tickets ") and we may make such Services available internationally via one or more of our websites, The best-case scenario is that the company will get back at you after hours in case of phone communication or even days and weeks of waiting in case of emails. 4 if you have questions about listing tickets. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. The company does have something they term FanProtect Guarantee in its User Agreement. Name the dispute source (it may be a lender, employer, credit card company etc) Type of item. 0000010088 00000 n Perhaps Its Time to Switch to Something Other Than StubHub. |o`3`=C-L7W,`el0\u@`67f\ /dC + 5m$. The AAA, upon its receipt of your refund arbitration claim, will notify you and StubHub that your claim has been received and StubHub will then be required to submit its written response (and its payment for the costs of the arbitration) within 14 days. If no timely response is received from StubHub regarding your Notice of Dispute form, you may then initiate an arbitration proceeding against StubHub by filing a Demand for Arbitration Consumer Arbitration Rules form with the AAA. 0000004513 00000 n Fax: 205.328.7234, 603 Duling Avenue This article has been viewed 59,334 times. DoNotPay doesnt care about that. This article is not here to tell you about how, in response to the COVID-19 virus outbreak, StubHub initially sent out a reassuring email to its customers that it would refund their ticket purchases for canceled events only to then update its policies a short time later to remove that very option. All you need to do is follow these short steps below: Voil! If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. {cY~3UJ1LUh_p0xD3;UhmkD^Fbhp&k!U(gy?4fJ hBX$_f5` LgZ@g]4Y2OuWX#-Yhz6Z4Say*]jw#25i:a Y endstream endobj 63 0 obj <>stream Sell. You may download a form Notice. Unfortunately, you're out of luck since you had the dreaded double-sale. There are only two ways to request your refund from them on your own: Gather all the information you have on the purchase, Wait for a StubHub representative to reach you, Provide the information they might require. It's how you escalate your issue and tell the Legal Department the nature of your dispute and what you want AT&T to do for you (for example, refund a particular charge). All Rights Reserved. Customer service all the way to your seat, 2000-2022 StubHub. The Court understands that StubHub may dispute the facts as alleged in this case, and it will have an opportunity to address such . No. StubHub will send you an email with instructions on how to claim your refund or credit. incorrect email and tickets did not transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. endstream endobj startxref These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. 0000001764 00000 n Getting a StubHub Ticket Refund With DoNotPay Is Your Best Bet! StubHub is committed to providing a forum for resolving disputes with customers in a fair and efficient manner. Here's how you can use DoNotPay to appeal fees: Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. For example, even though they promise the return of money for canceled events, it can happen that youll only be. She was just relaying a message. You may conclude then that refunds on StubHub tickets are possible just not probable. . Keep the email as proof of the transfer and remember to go back to your StubHub account and confirm that you have transferred the tickets. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Re: StubHub Notice of Dispute Fax: 251.432.1700, Business Services and Commercial Litigation, Author: Bradley R. Hightower I want to dispute a charged for cancelled concert tickets (that I bought last year), but I don't want them to lock the account, which might make it even harder to get back the funds or this supposed credit. It basically consists of repetitive rhyming with a catch beat. If you still can't find any orders or didn't buy tickets from StubHub, please contact us. Code 22507 "The ticket price of any event which is canceled, postponed, or rescheduled shall be fully refunded to the purchaser by the ticket seller upon request". Use of this website signifies your agreement to our, / Don't want the tickets I bought and want to dispute the charge with my credit card company. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. Dispute 2 (if any) The same format is followed. ^H^Cb3WN&Mt~8TxTCiE(HUlA/L$\? !/r Pro tip: Each number appears to go to a different department. No matter which option you choose, you must also send a copy to StubHub at the following address (which is different from the address where you sent the Notice of Dispute form): StubHub, Inc. Notice of Dispute. https://31-cache11.stubhubstatic.com/cms/content-content/legal/images/Notice_of_Dispute.pdf. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. I also filed a notice for arbitration. After the switch, you will enter the email address you use to access the community in order to reset your password. city of heroes homecoming solo builds, anzalduas bridge live camera, expert grill official website,

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